1. INTRODUCTION

At Aurica Fragrances ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us.

Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or profile
• Make a purchase
• Subscribe to our newsletter
• Contact us through our forms, email, or phone
• Participate in surveys, contests, or promotions
• Register for workshops or events

This information may include your name, email address, phone number, shipping and billing addresses, payment information, purchase history, and communication preferences.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time spent on pages
• Links you click
• Search terms you use

We collect this information using cookies, web beacons, and similar technologies. You can control cookies through your browser settings and other tools.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send transactional emails and order confirmations
• Communicate with you about products, services, and events
• Send marketing communications if you've opted in
• Administer contests, surveys, and promotions
• Improve our website, products, and services
• Analyze usage patterns and preferences
• Detect, prevent, and address technical issues, security breaches, or fraudulent activities
• Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, customer service, email delivery, analytics, and marketing. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. DATA SECURITY

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption technology when collecting, transferring, and storing sensitive data. We also limit access to your information to employees and third parties who need to know it to perform their jobs.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information.
• Withdrawal of Consent: You can withdraw consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that you will continue to receive transactional emails necessary for the fulfillment of our services.

6.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not be accessible or function properly.

7. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your submission of such information represents your agreement to that transfer.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.

10. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: